Multi-user Accounts

Multi-user accounts help teams share services and infrastructure on Intel® Tiber™ AI Cloud. This feature simplifies collaboration, billing, and infrastructure management.

Note

Multi-user accounts are only available to premium and enterprise account members.

Prerequisites

Roles

An administrator:

  • creates the premium or enterprise account

  • may invite several users to join multi-user accounts

  • chooses an expiration date for an invitation

A member must:

  • accept an invitation to become a member

  • join an account before an invitation expires

Follow these instructions based on your Administrator or Member role.

Administrator

Inviting a new member into a premium or enterprise account is a two-step process for the account administrator: Send an invitation and verify your administrator role.

Send invitation

  1. Sign into the console.

  2. Click the User Profile pull-down menu in upper right.

  3. In the drop-down menu, click Account Settings.

  4. View Account Access Management at bottom.

  5. Click Grant access to invite individuals.

    In the dialog, enter:

    • Email - Email address of the person you want to join

    • Invitation Expiration - Expiration date of the invitation

    • Note - Optional: Add a note to be sent with the invitation

  6. Click Grant.

Verify

After sending an invitation, a verification code is emailed to the administrator’s email address for security. An administrator uses that code to verify this is a legitimate request to add a user to the account.

  1. Open the administrator verification email in your email account and copy the verification code.

  2. Return to the console and find the dialog menu where you enter the verification code.

  3. Paste the verification code into the empty field in the dialog box.

  4. Click Verify.

  5. In Account Access Management, identify the user you invited.

  6. Review the Status column to assure it reflects your desired expiration date.

  7. View the options under the column Invitation Actions.

  8. While an invitation is in a pending state, you may:

    • Remove

    • Resend

    Tip

    After a user accepts an invitation, you may select Revoke to revoke membership for the user you invited to the multi-user account.

  9. Remind users to check their email accounts for the invitation.

Revoke Access

As the Administrator, you may revoke access for a member’s SSH keys at any time.

To revoke access, follow all steps below.

Revoke Access for Member

  1. Access the user profile icon.

  2. Select Account Settings.

  3. Select Members

  4. In Account Access Management, find the Invitation column.

  5. Select the user for which you wish to revoke access.

  6. Select Revoke.

  7. Click Revoke Access and confirm.

  8. Continue below.

Connect to your Instance

  1. Navigate to Compute -> Instances.

  2. Click your instance under Instance Name.

  3. Click How to Connect via SSH.

  4. Copy the “SSH command” to connect to instance.

  5. Open a Terminal to connect to your instance.

  6. Paste the “SSH command” from a previous step.

  7. Log into your instance.

Determine Member SSH Key to Delete

  1. In the console app, identify the member whose SSH Keys you wish to remove.

    1. Navigate to Compute -> Keys.

    2. In the Keys tab, find the member under Name.

    3. Click Copy Key.

    4. Paste the value of that member SSH key in a blank document for reference.

    5. Continue below.

Delete SSH Keys of Member

  1. With your preferred editor, open the file ~/.ssh/authorized_keys.

    Tip

    See Optional section below to install an editor.

  2. Locate the member’s SSH Key to be deleted. Compare the member key found in previous section with the one that appears in the file.

    Warning

    Be very careful editing authorized_keys. If your main SSH key is changed or deleted, you will lose SSH access to the instance. See also SSH Keys.

  3. Delete the line containing the member’s SSH Keys.

  4. Save the file.

Install Editor on Linux* OS

  1. Optional: To install an editor on your instance:

    1. Run sudo apt update

    2. Run sudo apt install vim

      Alternatively, replace vim with nano in previous command.

Remove Member Key from Instance

  1. Navigate to Compute -> Instances.

  2. In the row of the named instance, select Edit.

  3. In Edit instance, under Public Keys, uncheck the member key you wish to delete.

  4. Now select your own key. You must select at least one key.

  5. Click Save.

  6. In the dialog, select Close.

Member

Follow these steps to become a member when an administrator sends you an invitation.

Join account

You'll receive an email invitation to join a multi-user account. Follow the instructions in the email. Then continue below.

  1. Sign into the console.

  2. A dialog menu appears, requesting you to Accept or Decline an invitation to a multi-user account.

    Note

    Accepting this invitation enables you to use the resources of the multi-user account. However, restrictions apply to account management.

  3. Click Accept to accept the invitation.

  4. Check for a verification email and copy the one-time password (OTP).

  5. In the console, find the invitation code text field where you’ll enter the OTP.

  6. Paste the OTP into the text field.

  7. Click Confirm.

  8. Verify that the notification, Invitation confirmed, appears.

You've successfully joined a multi-user account.

Switch accounts

Use the Switch Accounts feature to toggle between multi-user accounts and your own account.

  1. In the user profile, select the pull down menu and click Switch Accounts.

    Note

    If you're already logged in, use the Switch Accounts menu (at top).

  2. If you're just logging into your account, a dialog may appear requesting that you:

    • Select an account; or

    • Accept or Decline an invitation.

  3. If you accept the invitation, you can start using the shared account at the Premium/Enterprise tier level (regardless of whether your individual account is standard).

Tip

You may have multiple accounts, each of which may have a different tier level.

FAQ

Question

Answer

Is a multi-user account allowed between two or more Standard tier account holders?

No. However, if a Premium/Enterprise user invites a Standard tier user to join an account, such user may utilize the Premium/Enterprise services and features.

Can users who receive the invitation remove themselves from the multi-user account?

No. Only the cloud account owner is allowed to invite/remove members.

Can a user become a member of more than one multi-user accounts?

Yes. Absolutely.

How do I switch between accounts?

Use Switch Accounts to change the active account. Note that this menu only appears after you've accepted an invitation.