Account Types

This document describes the three tiers of account types and their features.

• Standard Account

• Premium Account

• Enterprise Account

Standard Account

Standard accounts may only consume free-tier products.

Premium Account

Premium accounts:

• Have access to free and paid products

• Require you to set up billing or use cloud credits

You must enter credit card information or coupons to start. Find more details in our payment methods

Details

• Cloud credits are available. See Cloud Credits and Coupons.

Enterprise Account

Enterprise accounts are available to organizations that sign up for Intel Developer Cloud services. Enterprise users manage their payment methods through their account executive.

When you sign up for an Enterprise Account, it must be reviewed and approved before activation. Pending approval of an enterprise account, you can use free products but not paid products.

Details

• Cloud credits are available. See Cloud Credits and Coupons

Account Support

Open support ticket

If you encounter issues with your account, follow these instructions.

1. To open a support ticket, navigate to the Main console.

2. Select the Help pull-down menu in upper right.

3. Select Contact support.

4. Under Support for Intel products, select Intel Developer Cloud.

   

   Contact support page

5. Choose from the available options.

Community support

1. Navigate to the Main console.

2. Select the Help pull-down menu in upper right.

3. Select Community.

4. Search for your issue by Intel product name.